Faq

❓ Help Center

Frequently Asked Questions

Everything you need to know about publishing, selling, and earning with Noogul. Can't find your answer? Contact our support team.

🔍
📋
All Questions
50+ answers
🚀
Getting Started
Publishing basics
💰
Pricing & Royalties
Fees & earnings
🌍
Distribution
Global reach

🚀 Getting Started

How do I publish my book on Noogul?

Publishing on Noogul is simple and free:

  • Step 1: Create a free vendor account at nooguls.com/dashboard
  • Step 2: Complete your author profile and payment settings
  • Step 3: Upload your manuscript (PDF, DOCX, EPUB) and cover art
  • Step 4: Set your selling prices for paperback, hardcover, and ebook
  • Step 5: Choose your distribution channels (Noogul Store, Amazon, IngramSpark, etc.)
  • Step 6: Submit for review — your book goes live within 24-48 hours

No upfront costs. You only pay for printing when your book sells.

What file formats do you accept?

We accept the following manuscript formats:

  • PDF — Recommended for print books (ensures layout accuracy)
  • DOCX — Microsoft Word documents
  • EPUB — Standard ebook format
  • DOC — Legacy Word format

For cover art, we accept JPG, PNG, or PDF at 300 DPI minimum resolution. We recommend 2560x1600px for ebook covers and full wrap templates for print covers.

Do I need to format my manuscript before uploading?

While we accept unformatted manuscripts, we recommend professional formatting for the best results. You can:

  • Format it yourself using tools like Vellum, Atticus, or Adobe InDesign
  • Use our formatting service — starting at $79 for ebook and $199 for full package

Proper formatting ensures your book looks professional on all devices and in print.

How long does it take for my book to go live?

After submission:

  • Noogul Store: 24-48 hours (review + approval)
  • Ebook distribution: 3-5 business days to reach retailers
  • Print-on-demand: Immediate availability once approved
  • Global distribution (IngramSpark): 5-10 business days
Can I publish under a pen name?

Yes! You can publish under any author name you choose. Your pen name is displayed on the book listing, while your real name is kept private for payment and legal purposes.

🔒 ISBN & Barcodes

Do I need an ISBN to publish on Noogul?

An ISBN is required for print books and recommended for ebooks distributed to external retailers. On Noogul:

  • ISBN fee: $5.99 per ISBN (one-time cost)
  • Barcode: Generated free with your ISBN
  • Ebook-only on Noogul Store: ISBN not required
  • Amazon/IngramSpark distribution: ISBN required

Each format (paperback, hardcover, ebook) requires its own ISBN.

Can I use my own ISBN?

Yes! If you already have an ISBN from Bowker or another provider, you can enter it during the publishing process. Your ISBN will be used across all distribution channels.

How much does an ISBN cost elsewhere?

Direct from Bowker (US ISBN Agency):

  • Single ISBN: $125
  • 10-pack: $295 ($29.50 each)
  • 100-pack: $575 ($5.75 each)

Through Noogul: $5.99 per ISBN — one of the most affordable options available.

🖨 Printing & Quality

What paper and binding options are available?

We offer multiple options:

  • Paperback: Perfect bound, matte or glossy cover
  • Hardcover: Casebound with dust jacket or printed cover
  • Paper: White (60lb) or Cream (55lb) interior
  • Sizes: 5x8, 6x9, 5.5x8.5, A5, and more
  • Interior: Black & white or full color
What is the print quality like?

We use BookVault's professional print-on-demand technology:

  • Print resolution: 300 DPI digital printing
  • Paper quality: Premium acid-free paper
  • Binding: Library-quality perfect binding
  • Color accuracy: Full CMYK color matching
  • Durability: Books designed to last for years
Can I order author copies?

Yes! Authors can order discounted copies at printing cost (no markup). Order directly from your dashboard. Minimum order: 1 copy. Great for:

  • Personal copies
  • Book signings and events
  • 送给 reviewers and influencers

💰 Pricing & Royalties

How much can I earn per sale?

Noogul pays authors through Digital License Fees based on the sales channel:

  • Bookshop Sales (Your Store): 65% of retail price for ebooks
  • Wholesale Distribution (Amazon, Apple Books, etc.): 60% of net wholesale price
  • AI-Narrated Audiobooks: 55% of retail price
  • Print-on-Demand: Per-unit amount quoted at signup (after printing/shipping costs)

All royalties are subject to applicable sales taxes (VAT, etc.) and are paid monthly when your balance reaches the threshold amount.

What are the printing costs?

For Print-on-Demand sales, Noogul collects sales proceeds and deducts:

  • Printing and binding costs
  • Manufacturing and packaging fees
  • Shipping and distribution fees
  • Sales taxes and applicable surcharges

The exact amount you receive varies based on exchange rates, manufacturing costs, and third-party distribution fees. You'll see the per-unit amount quoted during signup.

When do I get paid?

Payments are processed according to the Publishing Agreement:

  • Payment threshold: Paid when your balance reaches the Threshold Amount
  • Payment method: Wire or electronic transfer
  • Frequency: Monthly statements, payments upon reaching threshold
  • Early payments: Noogul may pay you earlier at its discretion
  • Tax withholding: Up to 30% may be withheld for tax purposes unless you provide valid tax ID and withholding certificates

All accounting data is accessible daily in your secure member area on the Noogul website.

How do I set my book price?

You set your selling price during the publishing process. Per the Agreement:

  • Noogul and Licensees reserve the right to choose appropriate selling prices
  • You can set prices on your Bookshop page
  • Wholesale prices are determined by distribution partners

Use our Royalty Calculator to estimate your earnings based on different price points.

Are there any hidden fees?

No hidden fees. Our pricing is transparent:

  • Publishing: FREE
  • Account: FREE
  • Analytics: FREE
  • Platform fee: Applied only when you sell
  • Printing: Only when print books sell
  • ISBN: $5.99 (one-time, optional)

Noogul reserves the right to change fees with 15 days notice. Continued use constitutes acceptance of new fees.

What about taxes on my earnings?

Tax responsibilities per the Agreement:

  • Sales Tax/VAT: Noogul collects and remits applicable sales taxes on your behalf
  • Income Tax: You are ultimately responsible for paying income taxes on your earnings
  • Tax Withholding: Up to 30% may be withheld unless you provide valid tax ID
  • IRS Reporting: Noogul may be required to report payments to tax authorities
  • Indemnification: You indemnify Noogul for any additional taxes owed beyond those collected

We recommend consulting a tax professional for advice specific to your situation.

Can I audit my sales records?

Yes, per Section 8 of the Agreement:

  • You may hire a Certified Public Accountant (CPA) to examine sales records
  • Examinations allowed once per year, at your expense
  • Must give 30 days notice before examination
  • CPA must sign a confidentiality agreement
  • Examinations must be completed within 1 month
  • Objections to statements must be raised within 1 year

🌍 Distribution & Sales

Where can my book be sold?

Per the Agreement, Noogul distributes through multiple channels:

  • Noogul Bookshop — Your direct storefront (65% royalty)
  • Amazon — Kindle + Print on Demand (60% wholesale)
  • Apple Books — iOS ebook store
  • Barnes & Noble — Nook ebooks
  • IngramSpark — 40,000+ retailers worldwide
  • Google Play Books — Android ebook store
  • Scribd — Subscription service
  • Library services — Digital lending

You authorize Noogul as your exclusive representative for third-party distribution (you can still sell directly).

What does "exclusive distribution" mean?

Per Section 4 of the Agreement:

  • Noogul is your only authorized representative for third-party distribution
  • You cannot appoint other distributors for online/offline redistribution
  • Retailers like Apple Books reject content delivered by multiple parties
  • You can still sell Author Content directly to consumers

This exclusivity ensures retailers accept your content and prevents conflicts with distribution partners.

Do you ship internationally?

Yes! The "Territory" in our Agreement is defined as the entire universe (or specific areas you choose during registration). Print-on-demand is fulfilled globally through BookVault's network:

  • US & Canada: 3-5 business days
  • UK & Europe: 5-10 business days
  • Australia & NZ: 7-14 business days
  • Rest of World: 10-21 business days

Shipping costs and delivery times vary by destination. International orders may be subject to local taxes and duties.

Can I sell only on the Noogul Store?

Yes! You can choose your distribution preferences in your account. The Noogul Bookshop offers:

  • Highest royalties (65% for ebooks)
  • Direct customer relationships
  • Real-time sales data
  • Free eCommerce website

However, we recommend using global distribution to maximize your reach. You control which channels are active in your dashboard.

How do I track my sales?

Per Section 8(xii) of the Agreement:

  • Daily updates: Accounting data accessible in your secure member area
  • Sales reports: Real-time analytics in your Author Dashboard
  • Monthly statements: Detailed breakdowns of sales, royalties, and deductions

✨ Custom Services

What custom services does Noogul offer?

We offer professional services to help you publish a polished book:

  • Interior Formatting: From $79 (ebook) / $199 (full package)
  • Book Cover Design: $12.99 request fee
  • Proofreading & Editing: From $0.02/word
  • Marketing Kit: From $99 (social media graphics)
  • Copyright Registration: $49
  • ISBN Assignment: $5.99
How do I order custom services?

Order directly from your dashboard or the homepage calculators:

  • Select your options in the price calculator
  • Click "Order" and confirm your purchase
  • Pay securely via card, bank transfer, or crypto
  • Your order appears in your dashboard immediately
How long do custom services take?
  • ISBN: Instant assignment
  • Formatting: 5-7 business days
  • Cover Design: 7-14 business days
  • Proofreading: 5-10 business days
  • Marketing Kit: 3-7 business days
  • Copyright: 1-2 business days (processing)

⚙ Account & Technical

How do I create an account?

Visit nooguls.com/dashboard and click "Start Selling". You can register with:

  • Email address + password
  • Google account
  • Facebook account
Is there a Noogul mobile app?

Yes! The Noogul app is available for Android devices:

Manage your store, track sales, and get paid from your phone.

What payment methods do you accept?

We accept multiple payment methods for custom services:

  • Paystack: Cards, bank transfers (Africa)
  • Flutterwave: Cards, mobile money (Africa)
  • PayPal: Global payments
  • Crypto: BTC, USDT, and 100+ coins
How do I contact support?

Reach us through:

  • Email: support@nooguls.com
  • Dashboard: Support ticket system
  • Social: @noogul on Twitter, Facebook, Instagram

We respond within 24 hours on business days.

Can I update my book after publishing?

Yes! You can update your book anytime from your dashboard:

  • Upload new manuscript or cover files
  • Change pricing
  • Update book description and metadata
  • Add or remove distribution channels

Changes typically go live within 24-48 hours.

Still Have Questions?

Our support team is here to help. Get in touch and we'll respond within 24 hours.